“Reports that say there’s — that something hasn’t happened are always interesting to me, because as we know, there are known knowns; there are things that we know that we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don’t know we don’t know.”
Like a scene from Jerry Maguire (a feel-good Tom Cruise movie from the 90’s for all the youngins), an internal “recommendation” report on digital innovation at the New York Times was recently leaked to the press. The inwardly critical and candid report of the iconic newspaper has been met with both praise and rebuke as the Times continues to confront digital challenges, increasing competition and the need of a clear vision for its future.